Bussiness Continuity Plan
At Qantom, we put a lot of emphasis on BCP to ensure that the project is not interrupted. We have put in place various processes for backup, redundancy and disaster recovery
Multiple ISP: We have signed up with different ISPs to have Multiple high speed Internet
connections. Under normally conditions, the multiple connections are used for load balancing.
In case of disruption of services, these connections are swapped to ensure that critical tasks are not
Automated backups: All important data and configuration settings are automatically backed up daily
onto a centralized backup server using a secure network connection. On stipulated periodic intervals,
offsite backups are taken from the centralized backup servers. As the configuration settings are also
backed up, disaster recovery is done using these backups. These mechanisms ensure that in the event of
disaster, recovery is very quick.
Power backups: Keeping in line with our load distribution policy, we have distributed the
power backups into multiple parts. We have two UPS(Uninterrupted Power Supplies) and one petrol
powered generator. While one of the UPSes powers all the servers, the second one is used for the
desktops. The petrol generator is used to power the office lights and fans.
Knowledge management: In the current context, where dynamism and go-getter attitude is the buzzword,
Qantom has put in a very effective knowledge management process in place. Our process ensures that all
pieces of work is archived either in the form of documents or in the Wiki. Our process also takes care of
knowledge dissimination which helps in distribution of project knowledge among multiple resources. Apart from
this we have a unique EMS based training methodology which helps to ramp up new staff quickly. All these,
ensures that any changes in the team composition does not adversly affect the project.
The above Backup and recovery processes not only ensures the service delivery is not affected in the event of adverse events but also helps to easily transfer the project back to the client, if the client should so desire.